Fulfillment by Merchant Order Management
The system periodically retrieves the report data of unshipped orders every 60 minutes, and automatically sends shipping instructions to the shipping warehouse based on the recipient, recipient phone number, recipient address information, warehouse location, and product inventory of the buyer's order The warehouse processes the order and shipment process, and the system generates electronic waybills online for easy printing. After placing the order, the logistics tracking information will be synchronized to the Amazon platform in a timely manner The logistics tracking log records real-time logistics progress, and if a package is lost, the seller will be promptly reminded to coordinate with the carrier company for handling. If the customer cancels the order, the system will promptly remind the seller to handle it.
Order management
The software comprehensively covers all aspects of seller order processing and product shipping. The system can easily access orders from all channels of the seller with just one click, displaying real-time order and shipping status. The automated processing of the program reduces the need for manual intervention and also lowers the error rate of manual intervention.
Full process after-sales management
From the seller receiving the order to after-sales management, it can be done in the system, reducing communication costs, improving front-end and back-end collaboration efficiency, and making after-sales service more efficient.
